Terms of Service

Last updated: September 15, 2026

Welcome to Kiri & Sons. These Terms of Service govern your access to and use of our website, products, and services. Throughout these Terms, “Kiri & Sons,” “we,” “us,” and “our” refer to Kiri & Sons. “You” refers to any visitor, customer, or user of our website.

By visiting our website or purchasing from us, you agree to these Terms of Service and all policies referenced within them. If you do not agree, you should not access the website or use our services.

1. Online Store Terms

You must be at least the age of majority in your state or place of residence to use this website or make a purchase. If you permit a minor to use this website, you accept responsibility for their activity.

You may not use our products or services for any unlawful or unauthorized purpose or violate any applicable laws through your use of the website.

2. Products and Availability

Kiri & Sons offers food and beverage products, including hot chocolate mixes, herbs and spices, hot sauces, and related products.

All products are subject to availability. We reserve the right to limit product quantities, discontinue products, or refuse an order when reasonably necessary.

We make reasonable efforts to display product packaging, colors, ingredients, sizes, and other details accurately. However, packaging and product appearance may occasionally vary from the images shown. Always review the product label and packaging received before use.

3. Ingredients, Allergens, and Dietary Information

Product descriptions and ingredient information are provided for general informational purposes. Ingredients, recipes, manufacturing processes, and packaging may change.

Products may contain or come into contact with common allergens. Before consuming a product, you are responsible for reviewing its label, ingredient list, allergen statements, preparation instructions, and warnings.

If you have a food allergy, sensitivity, dietary restriction, or medical condition, consult a qualified healthcare professional before consuming any product. Contact us before purchasing if you require additional product information.

4. Food and Health Disclaimer

Information presented on this website is not medical, nutritional, or professional healthcare advice. Our products are not intended to diagnose, treat, cure, or prevent any disease unless expressly authorized by applicable law.

Individual experiences may vary. You are responsible for deciding whether a product is appropriate for you and for following all preparation, storage, and usage instructions.

5. Pricing and Payments

Prices are displayed in the currency shown at checkout and may change without notice. Applicable taxes, shipping charges, and other fees will be shown before you complete your purchase.

By submitting payment information, you represent that you are authorized to use the selected payment method. You agree to provide current, complete, and accurate billing and account information.

We reserve the right to correct pricing, description, or availability errors and to cancel affected orders. If payment has already been collected for a canceled order, we will issue an appropriate refund.

6. Orders

Submitting an order does not guarantee acceptance. We may refuse, limit, or cancel an order because of product availability, suspected fraud, pricing errors, shipping restrictions, or other legitimate business reasons.

You are responsible for confirming that your shipping address, contact information, and order details are accurate before submitting your order.

We may contact you using the information provided during checkout if additional verification is required.

7. Shipping and Delivery

Shipping estimates are provided for convenience and are not guaranteed unless expressly stated otherwise. Delays may occur because of carrier disruptions, severe weather, high order volume, incorrect addresses, or circumstances outside our reasonable control.

Ownership and risk of loss transfer as permitted by applicable law. Please review our Shipping Policy for complete processing, delivery, and tracking information.

8. Returns, Refunds, and Food Products

Returns, replacements, and refunds are governed by our Refund Policy.

Because we sell consumable food and beverage products, opened, used, or tampered-with products may not be eligible for return unless they arrive damaged, defective, incorrect, or otherwise qualify under applicable law.

If an order arrives damaged or incorrect, contact us promptly and include your order number and clear photographs of the product and packaging.

Nothing in these Terms limits any rights you may have under applicable consumer-protection laws.

9. Promotions and Discount Codes

Promotions, discount codes, and special offers may be subject to separate conditions, expiration dates, product exclusions, and usage limits.

Unless stated otherwise, promotions cannot be combined, exchanged for cash, or applied to previous purchases. We may modify or discontinue a promotion where permitted by law.

10. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes

• Submit false or misleading information

• Interfere with the website’s operation or security

• Introduce viruses, malicious code, or harmful technology

• Collect information about other users without permission

• Copy, reproduce, or exploit website content without authorization

• Attempt to gain unauthorized access to our systems or accounts

We may suspend or terminate access when these Terms are violated.

11. Intellectual Property

The Kiri & Sons name, logo, website design, text, photographs, graphics, product presentation, and other original content are owned by or licensed to Kiri & Sons and are protected by applicable intellectual-property laws.

You may use the website only for personal, noncommercial shopping purposes. No content may be copied, reproduced, modified, distributed, sold, or commercially exploited without prior written permission.

12. Customer Reviews and Submissions

If you submit a review, photograph, suggestion, comment, or other content, you confirm that you have the right to provide it and that it does not violate another person’s rights.

You grant Kiri & Sons a nonexclusive, worldwide, royalty-free license to use, reproduce, publish, and display submitted content in connection with our business and marketing, subject to applicable law.

We may remove content that is unlawful, misleading, offensive, infringing, or unrelated to our products and services.

13. Third-Party Services and Links

Our website may include tools, payment services, applications, or links provided by third parties. We are not responsible for third-party websites, services, content, policies, or practices.

Your use of third-party services may be governed by separate terms and privacy policies. Review those terms before using the applicable service.

14. Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer products and services to you.

Purchases made through our store are transactions between you and Kiri & Sons. Shopify is not the seller of our products and is not responsible for our products, order fulfillment, customer service, or disputes arising from purchases.

15. Privacy

Our collection, use, and protection of personal information are described in our Privacy Policy. By using the website, you acknowledge that you